When your air conditioning stops working, you need a fast, reliable response from engineers who know what they're doing. We diagnose and repair all makes and models — with emergency call-out available when you need it most.
AC problems range from minor nuisances to full system failures. Our engineers have seen and fixed them all. Here are the most common issues we diagnose and repair — and what usually causes them.
The most common complaint. Usually caused by low refrigerant from a leak, a dirty condenser coil, a failed compressor or a blocked filter restricting airflow. We diagnose accurately before quoting any repair.
Water dripping from the indoor unit almost always means a blocked condensate drain line. Left untreated, this can cause water damage to ceilings and walls. A straightforward repair when caught early.
Rattling suggests loose components. Grinding or squealing points to worn fan bearings. Clicking on start-up can indicate a failing capacitor. Each sound has a cause — we trace and fix it at the root.
A musty smell when the unit runs is a classic sign of mould or bacterial growth — usually in the drainage system or on evaporator coils. This is a hygiene concern as well as a performance issue.
An AC unit that trips the circuit breaker has an electrical fault — potentially a failing capacitor, compressor drawing too much current, or a wiring issue. Never ignore a unit that repeatedly trips the board.
Modern AC units display error codes when a fault is detected. We carry manufacturer diagnostic tools for all major brands, allowing us to read fault histories and identify the precise cause efficiently.
A system that runs constantly but never reaches temperature, or that's driving up your electricity bill, is likely running on low refrigerant, has dirty coils or has a failing component reducing its efficiency.
Ice forming on the indoor or outdoor unit indicates restricted airflow (often a blocked filter) or low refrigerant. Running a frozen unit risks compressor damage — switch it off and call us promptly.
Control board faults, failed infrared receivers and Wi-Fi module failures are increasingly common as connected systems age. We carry replacement control boards for all major brands.
We believe in diagnosing correctly before quoting. You'll never be hit with a surprise bill — every step is discussed with you before we proceed.
We arrive with the right diagnostic equipment for all major brands. We don't guess — we test. Error codes are read, pressures checked and electrical components tested before we tell you what's wrong. This means our first-visit repair rate is high, saving you time and money.
Once we've diagnosed the fault, we give you a clear, upfront repair cost before we do anything. If the repair isn't cost-effective relative to the age of the system, we'll tell you honestly — including our recommendation on whether replacement makes more sense.
We use genuine OEM parts wherever possible, or approved equivalents from reputable suppliers. All refrigerant work is carried out in accordance with F-Gas regulations by our certified engineers, with records maintained correctly.
After repair, we run the system through a full test cycle — checking temperatures, pressures and performance before we leave. We don't consider the job done until the system is working correctly and you're satisfied.
All makes and models covered. We repair systems from every major manufacturer. If we can't source the part or the repair isn't viable, we'll say so — and can provide a competitive installation quote to replace the unit if needed.
A faulty AC unit is frustrating enough. The last thing you need is an engineer who can't diagnose the problem correctly or who charges for parts that weren't needed. We take a different approach.
We never quote a repair until we've accurately diagnosed the fault. This means you always know exactly what's wrong and exactly what it will cost to fix before we start.
We treat a broken AC as the urgent problem it is — especially in summer. We aim to respond quickly and get your system back up and running with minimal delay.
Any repair involving refrigerant gases requires F-Gas certification. Our engineers are fully qualified — ensuring the work is legal, safe and correctly documented.
If your unit is old and the repair cost isn't worthwhile, we'll tell you. We'd rather give you honest advice than take your money for a repair that won't last.
Every review is from a verified customer. Our reputation for professional, reliable repair work speaks for itself — check our profile to see what our customers say.
We give you an objective view of whether repair or replacement makes more financial sense — with no pressure either way. Your best outcome is always our goal.
Tell us about the fault and we'll get back to you promptly to arrange a diagnostic visit. For emergencies, please call us directly.